Combining web services, Web 2.0 user tools, and variable data technology

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Frequently Asked Sales Questions


Why do I need special software to design and print documents?

Most document or graphics design software is well suited to produce static documents - that is documents that always have the same information and look identical every time you print them. For example, if you design a brochure or form and print 10,000 copies, you expect all 10,000 copies to look the identical. In this case, the document's content doesn't vary from one copy to the next.

However, there are many times when you do want the contents of a document to vary from one printing to the next. For example, if you are printing labels, you want each label to have a unique number on it (so you can tell which item is which). In this case, you can't simply design a static label and print 10,000 copies since they will all be identical, which defeats the whole purpose.

In these cases, you want to design a document that has a combination of static data that doesn't change from document to document (e.g., name of the event, organization logo), and variable data that does change from document to document.

Elk River Systems sells software products that have been designed to allow you to quickly and efficiently create these kinds of documents. You could try to use other software and brute force effort to accomplish the same task-for example, you could create a document in Microsoft Word and then replicate it 10,000 times and manually edit each document to put in the variable data. But, why should you when you can save tremendous time by using an inexpensive tool that was specifically designed for the task?


Do your products have print meters?

NO! Our products do not have a meter in them that turns the print function off after so many pages. There are products that do this. Ours does not. The price you pay for your license to use the software is your only cost.


What is a souvenir-quality document?

Clients have found that by making their documents attractive, their customers are more likely to keep the documents and put them on bulletin boards, refrigerator doors, etc. This gives them a marketing agent. Our software gives you the tools to make exciting collector quality documents.


What are the major differences among your software products?

TicketBench Plus is ideal for organizations that make small to medium document runs with limited information. Drop as many serialized numbers on the document as required. Import graphics, rotate text and numbers to any angle, and print barcode fonts.

TicketBench Pro allows you to design and print forms, labels, coupons, gift certificates, or any document that requires you to combine text, graphics, serial numbering, reserved seating, and other variable data. Built upon the existing TicketBench technology, TicketBench Pro offers all the functionality of TicketBench Plus along with the ability to define your own paper sizes, import variable data from external files and databases, encode project information in up to seventeen different barcode formats, print carbonless copies, and much more! TicketBench Pro design and printing software is ideal for organizations that require powerful design capabilities at an affordable price.

TicketBench Enterprise allows you to design and print forms, labels, coupons, gift certificates, or any document that requires you to combine text, graphics, serial numbering, reserved seating, and other variable data. Built upon the existing TicketBench technology, TicketBench Enterprise offers all the functionality of TicketBench Plus and TicketBench Pro, along with the ability to design and print double sided (duplex) projects, the power to create and print collated booklets, and the ability to print using horizontal, vertical, and the powerful z-sorted or stacked output. TicketBench Enterprise ticket design and printing software is perfect for organizations that need to print large runs of variable data. A CD is mailed to you for easy installation.


How is your software used?

Our products are in use by thousands of customers. Some of the ways these customers use our products are:

  • Raffle tickets, event tickets, and numbered forms, including sequential carbonless forms, can be printed on desktop, thermal, and commercial format printers.
  • Printers, fund raisers and non-profits, like the Elks, schools and churches can design and print their own raffle tickets, event tickets, general admission, reserved seating, and other numbered or sequenced documents with our document numbering software.
  • Table Seating placeholders, Membership Cards, Coupons, Gift Certificates, Checks, and Stock Certificates can be made in minutes.
  • Use our security paper, barcode numbering, and random numbering to stop fraud and counterfeits.
  • Take control of your organization's raffle, fundraiser, conference, church bazaar, printing business, and other functions with our software solutions.


I ordered the software. How do I get it?

Upon purchase, you are automatically emailed a registration key and instructions on how to download and register your software. Visit our website to download the program you purchased. The link to download will be included with the emailed registration key. Once the program is downloaded and installed, you will then be asked for a registration key. When the program asks for your name, use the email address that was used for the delivery of the email. Then copy and paste the keycode into place. Your are ready to go.


Does TicketBench software print Avery labels?

Yes, TicketBench software does print Avery labels. Simply go to Page Layout and set the columns and rows to match the configuration of the labels, then print. We also provide perforated paper in standard Avery sizes, as well as custom perforated labels for your individual applications.

What other products does your company offer?

Elk River Systems provides a full range of products and services to complement our very popular design and printing software.

Perforated Paper

Once you design your documents you need to print them. If you choose to print your document on your personal Ink Jet or Laser Printer, we can offer you a full line of perforated paper. Perforated paper is paper that comes precut with perforation holes that allow for easy folding and separating. We have all seen perforated paper, where you "tear on the dotted line." Visit our PerforatedPaper.com site to learn more about our perforated paper products.

Thermal Printers

Printing on your personal printer requires that you print a full sheet of tiles at the same time. You can print your tiles one at a time more effectively using a thermal printer. These are the types of printer in use at commercial theaters (and many other venues) that produce card stock quality tickets. Elk River Systems has partnered with Practical Automation to provide you a full line of the best thermal printers. We have even created special packages that combine our software with a Practical Automation printer and full customer support, all for one low price. You can learn more about our thermal printers here.